Terms and conditions

### Delivery and Delivery Times Policy At [Your Company's Name], we understand the importance of receiving your orders promptly and in perfect condition. This Delivery and Delivery Times Policy outlines our commitment to ensuring a smooth delivery process for all our customers. #### Delivery Services We partner with reputable delivery companies to offer efficient and reliable shipping options. Our primary delivery partners include Parcel Force, DPD, and DX Freight. Upon dispatch, customers will receive a text message and email notification with tracking details to monitor their delivery status. #### Delivery Times Our delivery times vary depending on the type of product ordered and the level of customization required: - **In-Stock Standard Sizes:** Products available in stock sizes (A4, A3, A2, A1, A0) are dispatched within 3 working days from the date of payment confirmation. - **Custom Sizes (Blank):** Custom-sized chalkboards without artwork will be delivered within 3-5 working days. - **Custom Sizes with Artwork:** Chalkboards customized with artwork require additional processing time and will be delivered within 5-7 working days. Please note, these are estimated delivery times and may vary due to unforeseen circumstances or high demand. We will communicate with customers proactively in the event of any delays. #### Urgent Orders If you require your order urgently, please contact us before making a purchase. We strive to accommodate urgent requests to the best of our ability but recommend reaching out for confirmation before placing the order. #### Delivery Charges Delivery charges are not included in the product prices and will be calculated during the checkout process. Shipping costs vary depending on the size, number of products ordered, and delivery location. The final delivery charges will be clearly indicated before you finalize your purchase. #### What if I am Not Available to Receive the Delivery? If you are not available to receive your delivery, you have the option to: - Leave a signed note authorizing the delivery driver to leave the package with a neighbor or in a safe place. - Reschedule the delivery via the delivery company's app or website, based on the options available. #### Before Accepting the Delivery Please check all contents before signing for the goods. By signing, you are confirming that you have received the items in good condition. Our products are custom orders, and the online and distance selling regulations do not apply, making it crucial to inspect the goods upon delivery. #### Failed Deliveries If a delivery attempt is unsuccessful due to the recipient not being available and no prior arrangements have been made, the order will be returned to us. Re-delivery can be arranged, but may incur additional charges. #### Changes to the Delivery Policy [Your Company's Name] reserves the right to modify this delivery policy at any time. Changes will be effective immediately upon posting on our website. Your satisfaction is our priority. If you have any questions or concerns regarding our Delivery and Delivery Times Policy, please don't hesitate to contact us at [Contact Information].