Frequently Asked Questions

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to

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  • All
  • About Our Chalkboards
  • Delivery Information
  • Product Questions
  • Artwork and Customization
  • Discounts and Promotions
  • Making a Purchase and Privacy
  • Returns and Refunds
  • Contact and Support

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

About Our Chalkboards

Yes, we can cut EverScribe™ Chalkboards

to any size within a maximum dimension of 4 feet by 8 feet. They come in a full, complete sheet.

Yes, our EverScribe™ Chalkboards

are black through and through, including the edges, making any additional edge covering unnecessary.

Our chalkboards are 3mm thick, providing a sturdy and durable writing surface.

Our chalkboards are crafted from Premium HPL (High Pressure Laminate), ensuring durability, non-porous surface, and ease of cleaning. They're weather-proof, heat-proof, and waterproof.

Delivery Information

Delivery times vary by product due to customization options. For standard sizes in stock, delivery is within 3 working days. Custom sizes or designs may take 3-7 working days.
These are estimates; actual delivery times may vary.

If you need your order by a specific date, please contact us before purchasing. We often can accommodate urgent requests.

If you're not available, you can leave a signed note for the delivery driver to leave your package with a neighbour or in a safe place.

Product Questions

Yes, all our EverScribe™ Chalkboards

are usable on both sides and have a black finish throughout.

While we strive for accuracy, due to the nature of cutting equipment, sizes may vary by up to 5mm on each side. We cannot guarantee identical sizes for multiple boards.

Artwork and Customization

Yes, we can add any artwork or logos to your chalkboard. There are no setup charges, and we offer unlimited colour choices. Artwork is priced based on type and size.

Yes, after placing your order, you'll receive a design visual within 2-4 working days, which you can review and request changes to.

Our goal is customer satisfaction. If you're not happy with the design or discover an error, please let us know, and we'll work with you to make it right.

Discounts and Promotions

Yes, we offer discounts for large orders. Contact our customer service for more information.

While we don't have specific first-time buyer discounts, we encourage signing up for our newsletter for exclusive promotions and news.

Making a Purchase and Privacy

Making a purchase is easy. Browse our store, add items to your cart, and proceed to checkout. You'll be asked for details to complete the order.If you have any problems or questions simply email us or us the Live chat feature below.

Your privacy and security are our top priorities. We use secure payment methods and do not store credit card details. Your personal information is kept confidential and will not be shared with third parties.

Returns and Refunds

As our products are custom-made, please check your items upon delivery. If there's an issue, let us know within 7 working days. Note that custom orders are subject to a partial refund policy if returned.

Contact and Support

For the best support, email us at You can also call us from Monday to Friday, 10am to 2pm. We're here to help and ensure you're 100% satisfied with your purchase.
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For over 25 years, we've specialized in creating unique, artist-drawn, and digitally produced chalkboards. As a family business since 1999, we guarantee not just high-quality goods but a personal touch through every step of your order. Thank you for choosing us for your chalkboard needs!